Service/Measure Technician for Windows, Doors, Bath
The combination of quality products, skilled professionals, and exceptional service make Dreamstyle Remodeling the best home contractor in the West U.S. and the largest full service remodeling company in the nation. Our growth has created an outstanding opportunity for an experienced and successful replacement window and door professional in Northern Arizona.
We seek motivated individuals for our roles that have an interest in both contributing to growing the company as well as their personal careers as our growth facilitates a number of advancement opportunities. We provide highly competitive compensation, full benefits, professional development and advancement opportunities.
Take pre-order and construction measurements for window, door and bath remodeling projects. Service and Repair previously installed bath systems, windows and doors, analyzes customers situations, determine corrective action to be taken and verify the action has fixed the situation in as efficient and cost effective manner as possible; keep team members informed as needed of customer interactions and actions taken.
- Ensure measurements and repairs are made correctly and timely, making recommendations for process improvement;
- Keeps service area neat and organized; inventory service stock area of warehouse; request material replenishment as needed
- Interfaces with customer in a respectful manner, giving the customer the information and explanations that are helpful in understanding the situation and corrective action; Remains focused on customer’s issues and concerns; responding to requests in a thorough and timely manner.
- Maintains prescribed vehicle stock levels and ensures material is available to perform on-site service work; maintain clean & organized vehicle.
- Portrays a professional appearance with clothing, vehicle, and personal actions on-site.
QUALIFICATION AND SKILL REQUIREMENTS:
- Valid Driver's License
- Minimum of 3 years experience with window and door installation required, bath remodeling experience required.
- Work experience with basic construction techniques; good knowledge of basic construction and building materials; knowledge of the terminology of the industry.
- Effective communication and customer service skills
- A strong background in carpentry and residential remodeling
- Must pass background check
Job Status: Full Time
Job Reference #: STSNM